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Service 03

Process Audits & Business Analysis

A focused, fast audit of one specific workflow, done in days, not months, ending with a written, prioritised list of what to fix first.

What We Do

We look properly at one workflow and tell you what to fix first

Not every process problem needs a multi-week engagement. Sometimes you just need someone to look properly at one workflow, onboarding, order handling, client intake, and tell you honestly what's wrong with it and what to do about it first.

We gather the real requirements from the people involved, not just management's assumptions, walk the process as it currently runs, and hand you a written report ranking every issue we find by impact and effort to fix.

Process Audits & Business Analysis
Capabilities

What’s Included

Focused Process Audits

A structured review of one workflow, scoped tightly enough to finish fast and stay affordable.

Business Requirements Gathering

We capture what the process actually needs to achieve, from the people who use it daily, not just from a policy document.

Prioritised Findings Report

Every issue we find, ranked by impact and how hard it is to fix, so you know what to tackle first.

Debrief & Action Planning

A call to walk through the findings and agree what happens next, whether that's with us or on your own.

Our Process

How We Deliver This

1

Scope the Audit

We agree exactly which process and what questions the audit needs to answer.

2

Observe & Document

We shadow the process as it actually runs and gather input from the people doing the work.

3

Deliver the Report

A written report with every finding ranked by priority, plus a debrief call to walk through it.

4

Your Choice

Action the findings yourselves, bring us in for the fix, or take the report to whoever else you'd like to implement it. It's yours either way.

Who This Is For

Anyone who suspects a specific process is costing them time or money, but doesn't yet know exactly where or why.

Typical Engagement

Entry point product: the Process Audit itself. Typical timeline: days to 2 weeks. [Insert confirmed pricing once the Services/Pricing figures are reconciled.]

Find Out If This Is the Right Starting Point

Book a free 30-minute clarity call. No pitch, no obligation, just an honest read on whether this is the right service for what you're dealing with.

Book your free call